Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Genuine Ford Accessory

                  Genuine Ford Accessory

                  Products for:

                  Products for:

                  Number of Black commodities (2)

                  Number of Ford Performance commodities (23)

                  Number of Genuine Ford Accessory commodities (7)

                  Number of Thule commodities (4)

                  Number of Napier commodities (1)

                  commodities in range $0 - $50 (5)

                  commodities in range $51 - $100 (2)

                  commodities in range $101 - $200 (4)

                  commodities in range $201 - $500 (1)

                  7 resultsfor "Genuine Ford Accessory"

                  brand:

                  Genuine Ford Accessory

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200

                  price Range:

                  $201 - $500
                  Clear all
                  Cargo Security Cover

                  Cargo Security Cover

                  SKU: DT4Z7845440AA

                  $190.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Extra Key Fob

                  Remote Start System Bi-Directional Extra Key Fob

                  SKU: DL3Z15K601A

                  $110.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $85.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $140.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Cross Bars 2pc Set

                  Cross Bars 2pc Set

                  SKU: 7T4Z7855100BA

                  $150.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 7 of 7 results