Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  SKU: VNZ6Z15600D20AB

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Smoke Hood Deflector

                  F-150 2011-2014 Smoke Hood Deflector

                  SKU: 9L3Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  SKU: VKB3Z15600D20AC

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Gravel Protective RR 60/40 without Arm Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective RR 60/40 without Arm Seat Covers

                  SKU: VKC3Z1863812BB

                  $237.35

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Covercraft® Gravel Carhartt Front Captains Chair Front Seat Cover

                  Ranger 2024-2025 Covercraft® Gravel Carhartt Front Captains Chair Front Seat Cover

                  SKU: VR1WZ15600D20BB

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  SKU: VKB3Z15600D20B

                  $249.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VML3Z25600D20FD

                  $399.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  SKU: BC3Z16450EA

                  $715.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812AC

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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