Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Genuine Ford Accessory

                  Genuine Ford Accessory

                  Products for:

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                  Number of Black commodities (1)

                  Number of Ford Performance commodities (46)

                  Number of Genuine Ford Accessory commodities (6)

                  commodities in range $0 - $50 (3)

                  commodities in range $101 - $200 (2)

                  commodities in range $201 - $500 (1)

                  6 resultsfor "Genuine Ford Accessory"

                  brand:

                  Genuine Ford Accessory
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                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  SKU: KB3Z14A626A

                  $125.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  SKU: 6L5Z1313300A

                  $150.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  SKU: XL5Z17D826AB

                  $305.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 6 of 6 results