Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 SuperCrew 2015-2025 3pc All Weather Floor Liner Tray for Carpet Floor

F-150 SuperCrew 2015-2025 3pc All Weather Floor Liner Tray for Carpet Floor

SKU: ML3Z1613300AA

$205.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

SKU: ML3Z1613300BA

$205.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

F-150 2015-2025 Bed Divider

F-150 2015-2025 Bed Divider

SKU: FL3Z9900092A

$390.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

SKU: ML3Z9900038A

$375.00

Pickup Required

Pickup: Free at Dealer

F-150 2015-2025 Bed Mat for 6.5' Bed

F-150 2015-2025 Bed Mat for 6.5' Bed

SKU: ML3Z99112A15B

$210.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: ML3Z19A361A

$255.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

F-150 2015-2025 Bed Mat for 8.0' Bed

F-150 2015-2025 Bed Mat for 8.0' Bed

SKU: ML3Z99112A15C

$230.00

Shipping: Ships by Jan. 29

Pickup: Free at Dealer

F-150 2021-2023 Bedliner For 5.5' Bed Without Power Inverter

F-150 2021-2023 Bedliner For 5.5' Bed Without Power Inverter

SKU: ML3Z9900038AA

$375.00

Pickup Required

Pickup: Free at Dealer

F-150 2015-2023 Bed Tray for 6.5' Bed

F-150 2015-2023 Bed Tray for 6.5' Bed

SKU: JL3Z99112A15D

$230.00

Pickup Required

Pickup: Free at Dealer

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