Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  SKU: VML3Z8A224G

                  $289.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2025 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146E

                  $289.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  SKU: VN2DZ8A224B

                  $359.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  SKU: VML3Z8A224B

                  $309.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  SKU: VMC3Z13B678A

                  $459.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  SKU: VML3Z13B678D

                  $439.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08A

                  $99.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  SKU: VMC3Z8A224A

                  $309.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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