Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2023-2025 Matte Black Tailgate Lettering

$99.00

F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

$89.00

Super Duty 2023-2025 Carbon Fiber Look Hood Lettering

$59.00

Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

$49.00

Bronco Sport 2021-2025 TufSkinz Eruption Green Liftgate Lettering

$59.00

Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

$69.00

Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

$49.00

Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

$59.00

Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

$99.00