Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2023-2025 Tailgate Letters - Electric Spice

$99.00

Bronco Sport 2021-2025 TufSkinz Eruption Green Grille Letters

$49.00

Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Grille Letters

$49.00

Bronco Sport 2021-2025 TufSkinz Atlas Blue Liftgate Lettering

$59.00

Bronco 4Dr 2021-2025 Tufskinz Bronco Logo Door Sill Protector Kit

$59.00

Bronco Sport 2021-2025 TufSkinz Matte Black Grille Lettering

$49.00

Bronco Sport 2021-2025 TufSkinz Velocity Blue Grille Letters

$49.00

Super Duty 2023-2025 Matte Black Tailgate Lettering

$99.00

F-150 2021-2025 Tailgate Letters - Electric Spice

$89.00