Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  269 results

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                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  SKU: LC3Z16A550AA

                  $110.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: FJ5Z7813300AB

                  $140.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2016-2019 Cross Bars 2pc Set

                  Explorer 2016-2019 Cross Bars 2pc Set

                  SKU: GB5Z7855100AB

                  $175.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  SKU: FR3Z6111600AA

                  $130.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  SKU: EJ5Z7855100AA

                  $175.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  SKU: 6R3Z6313300A

                  $150.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  SKU: NK4Z1613086AB

                  $135.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Tube Step Bars

                  Bronco 2Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450AD

                  $670.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
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