Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450EB

                  $595.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $560.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $535.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  SKU: GR3Z6344210BC

                  $670.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146B

                  $519.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210B

                  $1,499.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450HB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
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