Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

Explorer 2020-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

Bronco Sport 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

$79.00

F-150 2021-2025 Black Molded Splash Guards Rear Pair

$60.00

Transit 2015-2025 Molded Splash Guards Front Pair

$60.00

F-150 Raptor 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

Edge 2019-2024 Aeroskin Smoke Hood Deflector

$89.00

F-150 2021-2025 Carbon Black Molded Splash Guards Front Pair

$60.00

F-150 2021-2025 Tailgate Bed Liner

$80.00