Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  SKU: VJL3Z99501A42D

                  $579.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  SKU: VML3Z2663812M

                  $309.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $429.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Rear Seat Covers 60/40 in Green Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Green Camo

                  SKU: VML3Z2663812B

                  $429.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VHC3Z25600D20F

                  $329.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $409.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  SKU: VCC2Z16600D20A

                  $279.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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