Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  SKU: JL3Z17696BA

                  $1,005.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $910.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450CB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2023 Lightning Mobile Power Cord

                  F-150 2022-2023 Lightning Mobile Power Cord

                  SKU: NL3Z10C830C

                  $520.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450DB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $755.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  SKU: PC3Z9900038A

                  $1,720.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  SKU: HC3Z99286F56D

                  $1,020.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Painted Rectangular 5 inch Step Bars

                  Black Painted Rectangular 5 inch Step Bars

                  SKU: R1WZ16450D

                  $725.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
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