Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $980.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  SKU: 9L3Z16450GA

                  $560.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450LC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  SKU: ML3Z16450CA

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Steel Full Body Bash Plate for Vehicles with Modular Front Bumper

                  Bronco 2Dr 2021-2025 Steel Full Body Bash Plate for Vehicles with Modular Front Bumper

                  SKU: MB3Z5D032D

                  $870.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  SKU: PC3Z5F057A

                  $1,185.00

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  SKU: VRR3Z19A412E

                  $589.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Trailer Hitch Receiver

                  Ranger 2024-2025, Trailer Hitch Receiver

                  SKU: R1WZ19D520A

                  $630.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  SKU: BC3Z16450EA

                  $690.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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