Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2010-2014 ECCO Back Up Reverse Alarm

$213.73

Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

$213.73

Ranger 2024-2025 Aeroskin® II™ Hood Protector, Black Textured by Husky Liners®

$119.00

F-150 2015-2020 ECCO Back Up Reverse Alarm

$213.73

ECCO Back Up Reverse Alarm

$105.00

Ranger 2024-2025 Aeroskin® Hood Protector, Chrome by Husky Liners®

$189.00

Super Duty 2023-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

$109.00

2024-2025 Ranger ECCO Back Up Reverse Alarm

$249.00

Transit 2015-2025 ECCO Back Up Reverse Alarm

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