Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Napier Truck Tent

                  Maverick 2022-2025 Napier Truck Tent

                  SKU: VPZ6Z99000C38A

                  $279.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  SKU: VAL3Z99000C38B

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  SKU: VAL3Z99000C38A

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz SUV Tent

                  Napier Sportz SUV Tent

                  SKU: VAT4Z99000C38A

                  $429.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 5.5' Bed

                  Sportz Truck Camping Tent for Styleside 5.5' Bed

                  SKU: VAC3Z99000C38A

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  SKU: VLR3Z19A412G

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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