Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Number of Black commodities (1)

Number of Genuine Ford Accessory commodities (19)

Number of Thule commodities (6)

Number of Ford Performance commodities (2)

Number of Invision commodities (1)

Number of Napier commodities (1)

commodities in range $0 - $50 (9)

commodities in range $51 - $100 (2)

commodities in range $101 - $200 (6)

commodities in range $201 - $500 (3)

commodities in range $501 - Above (1)

19 results

brand:

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price Range:

$101 - $200

price Range:

$201 - $500

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Accessories

color

brand

price Range

Remote Start Hood Switch Kit

$30.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Ash Cup Coin Holder Kit w/o Lighter Element

$35.00

Ford Perimeter Plus Vehicle Security System

$245.00

Remote Start System 1-Button Fob (2-Pack)

$120.00

Cargo Security Cover

$190.00

Trailer Hitch Ball Mount 1 1/4" Class II

$30.00

Remote Start System Bi-Directional Extra Key Fob

$110.00

Interior Light Kit

$315.00