Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

Pickup: Free at Dealer

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Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

$289.00

F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

$205.00

F-150 SuperCab 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

$205.00

Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

$249.00

Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

$205.00

Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

$279.00

Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

$269.00

Bronco Sport 2022-2025 Seat Cover, Rear, Neoprene, 60/40 with Armrest

$269.00

Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

$249.00