Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2022-2024 Coverking® NeoSupreme Front Seat Covers

                  Escape 2022-2024 Coverking® NeoSupreme Front Seat Covers

                  SKU: VNJ6Z15600D20A

                  $189.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

                  Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

                  SKU: VNZ6Z15600D20C

                  $189.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

                  F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

                  SKU: VFL3Z25600D20D

                  $399.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812B

                  $299.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  SKU: VHC3Z2663812C

                  $329.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain Seat Covers in Charcoal

                  Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFL3Z15600D20B

                  $229.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Rear Seat Covers 60/40 in Brown

                  Super Duty 2019-2022 Carhartt Rear Seat Covers 60/40 in Brown

                  SKU: VKC3Z1863812A

                  $269.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  SKU: VML3Z2663812E

                  $339.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  SKU: VML3Z15600D20A

                  $239.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
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