Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VR1PZ15600D20F

                  $269.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  SKU: VML3Z1863812C

                  $219.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  SKU: VML3Z2663812C

                  $279.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  SKU: VM1PZ1863812E

                  $269.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2022-2025 Seat Cover, Rear, Neoprene, 60/40 with Armrest

                  Bronco Sport 2022-2025 Seat Cover, Rear, Neoprene, 60/40 with Armrest

                  SKU: VN1PZ1863812B

                  $269.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Covercraft® Charcoal Twill Front Captains Chair Seat Cover

                  Ranger 2024-2025 Covercraft® Charcoal Twill Front Captains Chair Seat Cover

                  SKU: VR1WZ15600D20A

                  $249.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2022 Covercraft RealTree Rear Seat Covers in Brown

                  Super Duty SuperCab 2017-2022 Covercraft RealTree Rear Seat Covers in Brown

                  SKU: VHC3Z1863812B

                  $329.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2022-2024 Seat Cover, Rear, 60/40 with Armrest and Under Seat Storage

                  Bronco Sport 2022-2024 Seat Cover, Rear, 60/40 with Armrest and Under Seat Storage

                  SKU: VN1PZ1863812C

                  $389.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  SKU: VM1PZ1863812F

                  $269.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
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