Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20C

                  $399.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Protective Seat Covers for Pets for 2nd Row in Taupe

                  Protective Seat Covers for Pets for 2nd Row in Taupe

                  SKU: VJL1Z7863812A

                  $429.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VHC3Z25600D20E

                  $329.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  SKU: VFL3Z2663812C

                  $299.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

                  SKU: VML3Z1863812A

                  $269.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  SKU: VML3Z25600D20A

                  $549.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VML3Z25600D20C

                  $339.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 w/o Armrest in Brown

                  Covercraft Carhartt Rear Row Seat Covers 60/40 w/o Armrest in Brown

                  SKU: VML3Z2663812L

                  $309.00

                  Shipping: Ships by March 25
                  Pickup: Free at Dealer
                  Add to Cart
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