Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VM2DZ99132A08A

                  $89.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  SKU: ML3Z1513562AB

                  $60.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

                  Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

                  SKU: M2DZ5413300AA

                  $205.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Branded Roll-Up Tool Set

                  Bronco Branded Roll-Up Tool Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  SKU: VM1PZ99132A08A

                  $99.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  SKU: VM1PZ15600D20C

                  $329.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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