Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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First Aid Kit With Ford Oval

SKU: VNK4Z19F515AB

$49.00

Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

SKU: VLJ8Z15600D20C

$189.00

Shipping: Ships by Jun 25

Pickup: Free at Dealer

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Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

$89.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Mustang Mach-E 2021-2025 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

$49.00

Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

$189.00

Ash Cup Coin Holder Kit w/o Lighter Element

$35.00

First Aid Kit with Ford Logo

$39.00

First Aid Kit With Ford Oval

$49.00

Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

$189.00