Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10C744CS

                  $49.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Rear Seat Cover Pet Hammock

                  Premium Rear Seat Cover Pet Hammock

                  SKU: VLL3Z7863812BA

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20C

                  $399.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab 2019-2022 Folding Rear Seat Covers w/ Armrest 60/40 in Charcoal

                  Super Duty Crew Cab 2019-2022 Folding Rear Seat Covers w/ Armrest 60/40 in Charcoal

                  SKU: VKC3Z2663812F

                  $269.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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