Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

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                  Comfort and Convenience

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                  Number of Black commodities (2)

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                  Number of Genuine Ford Accessory commodities (6)

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                  commodities in range $51 - $100 (3)

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                  7 resultsfor "Interior"

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
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                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: FJ5Z7813300AB

                  $140.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

                  Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

                  SKU: FJ5Z7813300AA

                  $140.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Charcoal Cargo Cover

                  Escape 2013-2019 Charcoal Cargo Cover

                  SKU: KJ5Z7845440AA

                  $190.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 7 of 7 results