Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  SKU: VPL3Z7806202A

                  $349.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Console Vault Captain's Chair Vehicle Safe

                  F-150 2021-2023 Console Vault Captain's Chair Vehicle Safe

                  SKU: VML3Z9906202A

                  $339.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Console Vault Vehicle Safe

                  F-150 2015-2020 Console Vault Vehicle Safe

                  SKU: VFL3Z2806202B

                  $329.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Trucks Roll-Up Tool Kit

                  Ford Trucks Roll-Up Tool Kit

                  SKU: VRL3Z17003A

                  $369.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
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