Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  SKU: HC3Z99000A38CA

                  $80.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

                  Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

                  SKU: M1PZ16A550BA

                  $60.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300EA

                  $150.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Black Cargo Area Liner

                  Escape 2020-2024 Black Cargo Area Liner

                  SKU: LJ6Z6111600AA

                  $130.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  SKU: HC3Z2613300BA

                  $205.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

                  Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

                  SKU: CR3Z6313300AA

                  $140.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  SKU: VKC3Z16C900A

                  $99.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Ebony Cargo Cover

                  Edge 2019-2024 Ebony Cargo Cover

                  SKU: KT4Z5845440AA

                  $190.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  SKU: VKB3Z99132A08B

                  $79.00

                  Shipping: Ships by March 23
                  Pickup: Free at Dealer
                  Add to Cart
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