Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE
                  coloragate black
                  coloratlas blue
                  coloriconic silver
                  colorlucid red
                  colorstar white
                  colorantimatter blue
                  colorcarbonized gray
                  coloroxford white

                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE

                  SKU: VML3Z99501A42BC

                  $4,499.00

                  + $266.00 Installation
                  View details
                  F-150 2015-2020 Black Tailgate Bed Liner

                  F-150 2015-2020 Black Tailgate Bed Liner

                  SKU: FL3Z99000A38DA

                  $85.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200C

                  $449.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro-Access Tailgate

                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro-Access Tailgate

                  SKU: VML3Z9942528D

                  $59.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner With Power Inverter
                  colorblack

                  F-150 2021-2023 Bedliner With Power Inverter

                  SKU: ML3Z9900038A

                  $355.00

                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Bronco 2025 Black Passenger Assist Handle

                  Bronco 2025 Black Passenger Assist Handle

                  SKU: S2DZ78044E42AC

                  $210.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Black Running Boards

                  E-Series Van 2007-2015 Black Running Boards

                  SKU: 2C2Z16450AAA

                  $605.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146B

                  $519.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VLB5Z16A550A

                  $279.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
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