Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  SKU: 6R3Z6313300A

                  $150.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Mat for 5.0 Bed

                  Ranger 2024-2025 Bed Mat for 5.0 Bed

                  SKU: R1WZ99112A15A

                  $150.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2613300A

                  $150.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Ebony Cargo Cover

                  Edge 2019-2024 Ebony Cargo Cover

                  SKU: KT4Z5845440AA

                  $190.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  SKU: MP1Z7811600BA

                  $170.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Extra Key Fob

                  Remote Start System Bi-Directional Extra Key Fob

                  SKU: DL3Z15K601A

                  $105.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2024 UVS100 Custom Sunscreen

                  Bronco 2021-2024 UVS100 Custom Sunscreen

                  SKU: VM2DZ78519A02A

                  $109.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $135.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Cargo Area Liner for Compact Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Compact Spare Tire

                  SKU: MP1Z7811600AA

                  $170.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
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