Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Transit 2015-2025 Molded Splash Guards Front Pair

$60.00

Transit 2015-2025 SRW Molded Splash Guards Rear Pair

$60.00

Transit Low Roof 2015-2025 Side Window Air Deflectors

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Ford Soft Sided Folding Cargo Organizer

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Transit 2015-2025 Trailer Hitch 2" Receiver

$390.00

RIGID® Off-Road Under Body/Rock White Light Kit

$425.00

RIGID® Off-Road Under Body Amber Lighting Kit

$305.00

Transit 2021-2025 Paint Protection Film Kit

$329.00

Ford Perimeter Plus Vehicle Security System

$255.00