Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin Smoke Hood Deflector

                  Ranger 2019-2023 Aeroskin Smoke Hood Deflector

                  SKU: VKB3Z16C900A

                  $89.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  SKU: VKB3Z16C900D

                  $99.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Tailgate Bed Liner

                  Ranger 2019-2023 Black Tailgate Bed Liner

                  SKU: KB3Z99000A38CA

                  $80.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  SKU: VKB3Z99132A08B

                  $79.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Telescoping 36-64" Bed Side Bars

                  Yakima Telescoping 36-64" Bed Side Bars

                  SKU: VKB3Z9955100F

                  $249.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2113300AA

                  $205.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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