Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2025 2pc Black Carpeted Front Floor Mat Set 2-Piece Set with Black Pony Logo

$115.00

Mustang 2015-2023 Spare Tire Kit for V6, I4 and GT Coupe

$350.00

Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00

Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

$205.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Mustang 2015-2023 w/ Subwoofer Cargo Area Liner

$130.00

Mustang 2015-2023 Cargo Area Liner without Subwoofer

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Ford Black and Chrome Wheel Center Cap Kit

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Mustang 2008-2014 Flat Splash Guards Rear Pair

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