Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Customer Viewpoint Ratings and Reviews

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

Future Vehicles

Moving ahead to move you.

Accessories

color

brand

rack Application

price Range

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

$49.00

Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

$189.00

Ash Cup Coin Holder Kit w/o Lighter Element

$35.00

Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

$35.00

First Aid Kit with Ford Logo

$39.00

First Aid Kit With Ford Oval

$49.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

$199.00

Ford Large Soft-Sided Folding Cargo Organizer

$105.00

Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

$109.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

Future Vehicles

Moving ahead to move you.

Get more with a Ford Account

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Accessories

color

brand

rack Application

price Range

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

$49.00

Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

$189.00

Ash Cup Coin Holder Kit w/o Lighter Element

$35.00

Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

$35.00

First Aid Kit with Ford Logo

$39.00

First Aid Kit With Ford Oval

$49.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

$199.00

Ford Large Soft-Sided Folding Cargo Organizer

$105.00

Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

$109.00