Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Mat
                  colorblack

                  F-150 2015-2025 Bed Mat

                  SKU: ML3Z99112A15A

                  $190.00

                  -

                  $230.00

                  F-150 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  F-150 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VML3Z16C900A

                  $89.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  SKU: JL3Z1613086AD

                  $125.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  F-150 2021-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VML3Z16C900B

                  $99.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Bed Liner

                  F-150 2021-2025 Tailgate Bed Liner

                  SKU: ML3Z9900038C

                  $80.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  McGard Tailgate Lock

                  McGard Tailgate Lock

                  SKU: VFL3Z18168B

                  $29.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Smoke Hood Deflector

                  F-150 2015-2020 Smoke Hood Deflector

                  SKU: GL3Z16C900A

                  $115.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  F-150 Raptor 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VHL3Z16C900A

                  $89.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
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