Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

SKU: VM1PZ7855100G

$379.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Napier Sportz SUV Tent

Napier Sportz SUV Tent

SKU: VAT4Z99000C38A

$429.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

SKU: VDT4Z7855100F

$399.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

1 - 9 of 17 results