Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  SKU: M2DZ16A550AA

                  $60.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: M2DZ1A043A

                  $85.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  Bronco 2Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  SKU: M2DZ58047A74AA

                  $160.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  SKU: M2DZ9945026B

                  $105.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  SKU: M2DZ9945026A

                  $105.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
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