Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 Stainless Steel Dual Rear Wheel Covers w/ Air Max Kit

                  Transit 2015-2025 Stainless Steel Dual Rear Wheel Covers w/ Air Max Kit

                  SKU: VFK4Z1130A

                  $639.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  SKU: BC3Z16450EA

                  $715.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450FA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  SKU: JL3Z17696BA

                  $1,005.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450CB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rock Rails

                  Bronco 4Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30BA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 1/4" Class II

                  Trailer Hitch Ball Mount 1 1/4" Class II

                  SKU: BL8Z19A282A

                  $30.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Painted Rectangular 5 inch Step Bars

                  Black Painted Rectangular 5 inch Step Bars

                  SKU: R1WZ16450D

                  $750.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450DB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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