Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Tow Wiring Kit

$140.00

Super Duty 2011-2025 Chrome Exhaust Tip

$135.00

F-150 2022-2025 3 Inch Round Chrome Exhaust Tip

$124.93

Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

$170.00

Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

$170.00

EcoSport 2018-2022 Lockable Cross Bars 2pc Set

$175.00

F-150 2015-2020 Black & Stainless Steel Flat Splash Guards Rear Pair

$170.00

F-150 2015-2024 Chrome Tow Hook Kit

$105.00

Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

$175.00