Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  155 resultsfor "Exterior"

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                  Clear all
                  Ranger 2019-2023 Rear Splash Guards

                  Ranger 2019-2023 Rear Splash Guards

                  SKU: KB3Z16A550BB

                  $60.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  SKU: EJ5Z7855100AA

                  $175.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  SKU: VML3Z9955100F

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Molded Splash Guards, Front

                  Ranger 2024-2025 Molded Splash Guards, Front

                  SKU: R1WZ16A550AA

                  $90.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Charge Port Protection Cover

                  Escape 2020-2025 Charge Port Protection Cover

                  SKU: PJ6Z10D802B

                  $95.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Transit 2025 Charge Port Protection Cover

                  E-Transit 2025 Charge Port Protection Cover

                  SKU: SK4Z10D802A

                  $90.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  SKU: BM5Z16A550B

                  $60.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by Jul 22
                  Pickup: Free at Dealer
                  Add to Cart
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