Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Putco Smoke Front and Rear Side Window Deflectors 4 Pc Set for SuperCrew

$79.00

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

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$89.00

Putco Smoke In-Channel Side Window Deflectors for Reg Cab

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Chrome Round Exhaust Tip

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SuperCab Smoke Side Window Air Deflectors

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F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

$79.00

Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

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Ranger 4WD 2019-2023 Chrome Tow Hook Kit

$95.00