Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

                  Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

                  SKU: M1PZ16A550BA

                  $60.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  SKU: VLB5Z16C900B

                  $89.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

                  Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

                  SKU: VM1PZ18246A

                  $89.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Molded Splash Guards Front Pair

                  Transit 2015-2025 Molded Splash Guards Front Pair

                  SKU: EK3Z16A550AB

                  $60.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  SKU: LB5Z16A550BA

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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