Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

$140.00

Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

$110.00

F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

$179.00

F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

$189.00

Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

$169.00

Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

$119.00

Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

$170.00

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

$169.00

Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

$129.00