Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

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$225.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

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Super Duty 2011-2016 Molded Splash Guards Front Pair

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Exterior

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F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

$100.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

$60.00

Transit 2015-2025 SRW Molded Splash Guards Rear Pair

$60.00

Edge 2015-2018 Rear Bumper Protector

$100.00

Maverick 2022-2025 Molded Splash Guards Front Pair

$60.00

Super Duty 2017-2022 Black Hood Deflector

$225.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

$60.00

Edge 2019-2024 Molded Splash Guards Rear Pair

$60.00

Super Duty 2011-2016 Molded Splash Guards Front Pair

$60.00