Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2021-2024 Trailer Hitch For 2" Receiver

                  Edge 2021-2024 Trailer Hitch For 2" Receiver

                  SKU: MT4Z19D520AA

                  $360.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Molded Splash Guards Front Pair

                  Maverick 2022-2025 Molded Splash Guards Front Pair

                  SKU: NZ6Z16A550AA

                  $60.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $135.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550BA

                  $60.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Molded Splash Guards Rear Pair

                  Super Duty 2011-2016 Molded Splash Guards Rear Pair

                  SKU: BC3Z16A550BB

                  $60.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Expedition 2018-2024 Smoke Hood Deflector

                  Expedition 2018-2024 Smoke Hood Deflector

                  SKU: JL1Z16C900A

                  $125.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  SKU: KT4Z16A550AA

                  $60.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
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