Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Focus 2012-2018 Molded Splash Guards Front Pair

                  Focus 2012-2018 Molded Splash Guards Front Pair

                  SKU: BM5Z16A550C

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  SKU: NL3Z16A550BA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550AA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Molded Splash Guards Front Pair 2 Piece-Set

                  Escape 2020-2024 Molded Splash Guards Front Pair 2 Piece-Set

                  SKU: LJ6Z16A550AA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Molded Splash Guards Front Pair

                  Escape 2013-2019 Molded Splash Guards Front Pair

                  SKU: DJ5Z16A550AA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Smoke Side Window Air Deflectors

                  SuperCab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246H

                  $69.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  SKU: BC3Z19A282A

                  $100.00

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