Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  SKU: JK3Z16450BC

                  $395.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Clamp On Cross Bars 2pc Set

                  Explorer 2020-2025 Clamp On Cross Bars 2pc Set

                  SKU: LB5Z7855100AC

                  $325.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  SKU: KB3Z19D520A

                  $435.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528DA

                  $280.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  SKU: PR3Z5420000CA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  SKU: PJ6Z5420000AA

                  $310.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  SKU: PR3Z5420000EA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528FA

                  $280.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Trailer Mounted Camera without Pro Trailer Backup Assist

                  Super Duty 2017-2025 Trailer Mounted Camera without Pro Trailer Backup Assist

                  SKU: LC3Z1A189FG

                  $465.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
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