Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  SKU: EJ5Z7855100AA

                  $175.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Tube Step Bars

                  Bronco 2Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450AD

                  $670.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Black Running Boards

                  E-Series Van 2007-2015 Black Running Boards

                  SKU: 2C2Z16450AAA

                  $605.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450GA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450DB

                  $775.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  SKU: FL3Z16450KB

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2015 Cross Bars 2pc Set

                  Explorer 2011-2015 Cross Bars 2pc Set

                  SKU: BB5Z7855100AA

                  $175.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
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