Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  SKU: VML3Z1613208B

                  $269.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

                  F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

                  SKU: VML3Z1613208A

                  $269.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  SKU: VR1WZ1613208B

                  $289.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
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