Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  SKU: VN2DZ8A224B

                  $359.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  SKU: VPC3Z16268C

                  $559.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  SKU: VR1WZ1820049A

                  $389.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146B

                  $519.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146K

                  $369.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  SKU: VN1PZ9942528BB

                  $59.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
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