Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528C

                  $129.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  SKU: VSL3Z9942528AD

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VPL3Z9942528B

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  SKU: VSL3Z9942528AA

                  $79.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146K

                  $369.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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