Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Air Design
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                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  SKU: VML1Z78200B72AE

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  SKU: VKB3Z9944210A

                  $219.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  SKU: VJR3Z6344210C

                  $249.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Air Design® Carbonized Gray Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Carbonized Gray Roof Spoiler

                  SKU: VM1PZ9944210CA

                  $389.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Tailgate Spoiler

                  Super Duty 2023-2025 Air Design® Tailgate Spoiler

                  SKU: VPC3Z9944210A

                  $249.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

                  Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

                  SKU: VML1Z78200B72AA

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  SKU: VML1Z78200B72BA

                  $1,419.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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